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Hello! I recently opened a paper trading account (username tsalav280). When I am trying to use TWS I receive an error message mentioning that credentials are not correct, although I use the same credentials to access my portfolio (paper trading account). Could you please help to resolve this issue?
Thank you for reaching out. Please view this FAQ for troubleshooting steps: https://www.interactivebrokers.com/faq?id=51675311
Please view this FAQ for instructions to see the username and reset the password of your Paper Trading account: https://www.interactivebrokers.com/faq?id=28229874
We hope this helps!
Is it possible the paper trading TWS set to a Portfolio Margin account, I don’t mean the demo account.
In fact, I found try PM on the TWS paper trade, but this function only allows to view the margin requirements under the PM account, rather than turning it into a PM paper trade account.
Hello, thank you for reaching out. Margin in a Paper Trading account is set to Reg T and cannot be changed. Clients may model a position and use the preview feature “Try Portfolio Margin (“Try PM”) in the Account Window. https://www.interactivebrokers.com/faq?id=23298991
We hope this helps!
I have open positions that have failed to close since months and seem “stuck”, how can I delete/completely reset paper trading account?
Thank you for reaching out. Please view this FAQ for instructions to reset the dollar amount in your paper trading account: https://www.interactivebrokers.com/faq?id=32644862
We hope this helps!
Can I have 2 versions of Trader Workstation open at the same time, 1 for my actual account and 1 for my paper trading account? Each has its own username, but whenever I’ve tried to do this it says I’m already logged in and have to cancel the session that’s already open.
Hi Robert, thank you for reaching out. There can only be one active session at a given time.
Hi! i am able to connect to the paper trading account but then there is no where to go from there. I have change the amount in the account to 100k, but there is no menu to go to trades/portfolio/watchlist and the whole desktop of the paper account is quite empty I must say, I can’t do anything or practice in it. When I connect via mobile, I can trade and change currency etc… Anything wrong with the desktop website ?
Hi Kevin, I have the same issue can’t find ONE thing about what is happening. Did you figure out why we can’t access any trading on the PAPER DESKTOP site? The answer that Interactive Brokers left did NOT answer YOUR question at all. Is the people responding not real people? Seems odd they can’t explain this.
Hello again. After downloading IBKR Desktop, there is an option for live and paper trading. This is before you login to the account. Please reach back out with any additional questions. We hope this is helpful!
Hello IBKR, I recently opened my paper trading account but then I am stuck as there is no menu to go to trades/portfolio/watchlist. The layout is quite empty with only Home, Performance Reports and Settings. I therefore can’t practice on it. Your prompt assistance would be highly appreciated. Thanks
Hello, thank you for your question. The paper account has limited functionality in Client Portal. Here’s how to access paper trading and live trading across our platforms:
https://www.ibkr.com/faq?id=32669446
Also, trading permissions, market data, and base currency mirror your live account. Please visit this link if you would like to update any of the above in your associated live account: https://www.interactivebrokers.com/sso/resolver?action=UserSettings
We hope this helps!
I have a few questions: – does paper trading support pre-market and post-market trading? – are hot keys supported with the paper trading simulator?
Hello, thank you for reaching out. Paper trading does support trading outside of RTH. Hotkeys are also supported. We hope this information is helpful!
I signed up for a paper trading account to trade gold options. I have access to the client portal and all the apps and everything but I’m wondering how to execute my trades on trading view?
Hello, thank you for your question. Please review these instructions from the TradingView website: https://www.tradingview.com/support/solutions/43000669310-what-should-i-do-to-be-able-to-trade-through-interactive-brokers-on-tradingview/
We hope this is helpful!
I want to create an account
Thanks so much for your interest in opening an account! You can get started here: http://spr.ly/OpenAccountfromIBKRCampus
We’re glad to help with any general questions along the way. You can also find helpful info in our FAQ: https:// ibkr.com/article?id=28216814. Don’t hesitate to reach out — we’re here for you!
Hi, would like to ask does paper trading account provide real-time bid and ask price and level 2 data, and able to use stock scanner to retrieve stocks real-time, if we subscribe corresponding subscriptions in live trading account. Thanks.
Hello, thank you for reaching out. Paper trading accounts are mirror images of their associated live account. Trading permissions as well as market data subscriptions and base currency are the same as the live account. https://www.interactivebrokers.com/faq?id=23298988
For instructions to add Level 2 market data, please view this FAQ: https://www.interactivebrokers.com/faq?id=34484122
We hope this helps!
We hope this helps!
Everytime I log into my TWS and paper trading account, my layout settings are not saved (even after I save settings as..). When I try to recover my settings via layout settings/recovery by selecting the previous dates or via custom saved settings – NOTHING happens.
Thank you for reporting this issue with your TWS layout settings not being saved.
Please attempt these troubleshooting steps:
Verify proper shutdown: Always exit TWS using File > Exit or the X button, rather than forcing it closed, to ensure settings are saved properly
Check your TWS version:
Ensure you’re running the latest version of TWS
Some older versions had known issues with layout persistence
Reset TWS settings:
Close TWS completely
Navigate to your TWS installation directory
Rename the “jts” folder to “jts_old” (this backs up your settings)
Restart TWS to create fresh settings files
Reconfigure your layout and save it
File locations: Verify you have write permissions to the TWS settings directory:
Windows: C:\Usersusername]\Jts
Mac: /Users/[username]/Jts
Linux: /home/[username]/Jts
If these steps don’t resolve your issue, please contact IBKR Customer Service directly as they may need to check specific account settings or provide more targeted troubleshooting based on your exact TWS version and setup. http://spr.ly/IBKR_ClientServicesCampus
We would appreciate the opportunity to turn around your experience.