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Interactive Brokers Group Cookie Policy
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when I place order from chart trader using buttons with profit take and stop loss order, once The profit take executes does the stop loss get cancelled right away /
Thank you for your question. You can review our available order types and how they work on our website: https://spr.ly/IBKR_OrdersCampus
Where do I check a box to enable order confirmation in the options platform?
Hi, thank you for asking. To enable the Order Confirmation screen, go to Global Configuration (access via File menu in Mosaic or Edit menu in Classic TWS). Select the Messages section, check the box for “Confirm order submission” message, then click Apply and OK. Please reach back out with any additional questions. We hope this helps!
i need help trying to figure out a couple software issues. I left questions on your reddit page but go no replies . 1. the search filter has vanished from the global configuration page. I’ve tried everything to get it back including uninstalling, deleting all files and re installing. I am stuck not being able to search the global config now. 2. i am trying to upgrade to 1041 from 1037 and all of my favorites are missing. Even though ive exported the settings and re imported them . I tried saving a new favorite and it is trying to save it into my documents folder instead of the “charts” folder where all of my favorites are located. I cant find any place to set the default path to my favorites so they show up in TWS . Im stuck going back to 1037 for now .
Hello, thank you for reaching out. For your TWS software issues:
Issue 1: Missing Search Filter in Global Configuration
To restore your TWS settings:
Click File > Settings Recovery
Select a previous date from the list when the search filter was working
Click OK to apply the layout
If you have a saved layout file on your computer, you can click the Custom button to select that file instead.
This process typically resolves issues caused by corrupted settings. If the first date doesn’t work, try selecting a different date from the list.
Issue 2: Missing Favorites After Upgrading to Build 10.19
To transfer your settings between TWS versions:
In your current version (10.19), go to File > Layout Settings > Save Decrypted Settings As
Save the settings file to a location you can access
Log back into TWS 10.19
Go to File > Settings Recovery
Click the Custom button
Navigate to and select your saved settings file
Click Open
Your favorites and other settings should now load in the new version.
Note: TWS Build 10.19 introduced a new Change Version feature on the File menu that allows you to switch between Stable, Latest, and Beta versions without logging out. You can use this to compare versions or revert if needed.
If these steps don’t resolve the issues, you can also try File > Layout Settings > Restore to Default Settings, which reverts TWS to its original layout while saving your current configuration for later restoration. If you continue to experience issues, please contact Client Services, Technical Assistance: https://spr.ly/IBKR_ClientServicesCampus