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Interactive Brokers Group Cookie Policy
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Interactive Brokers Group collects information from cookies and web beacons and stores it in an internal database. This information is retained in accordance with our Privacy Policy. This website uses the following cookies and web beacons:
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This website may link through to third party websites which may also use cookies and web beacons over which we have no control. We recommend that you check the relevant third parties privacy policy for information about any cookies and web beacons that may be used.
How do I delete a symbol on a watchlist?
Hi Brian, to delete a symbol on your watchlist, highlight the ticker with a left click of the mouse and then click the delete key on your keyboard to remove the symbol. You can find more information about watchlists here: https://www.ibkr.com/faq?id=29095861. Let us know if you have other general questions!
Hello
How to change color EMA in IBKR app?
Thanks
Hello Timofey,
There is currently no way to change the color, the color is assigned by the server based in part by the number of indicators added to the chart. We hope this answers your question!
How do I get transaction button at bottom of ibkr mobile app. I recently bought Samsung s23, downloaded ibkr mobile app and my transaction quick button is gone.
Hello, thank you for reaching out. It is possible to access Transactions via Trade screen orders and trades buttons. We hope this answers your question. If you are still in need of assistance, please contact Client Services by phone: http://spr.ly/IBKR_ClientServicesCampus
In fx when I make trade in mobile app after I close the app my position automatic cancel or close why
Thank you for taking the time to reach out and please accept our apologies. For this time sensitive issue, you should call our Customer Service team. You can find the hours of operation for phone support in your area here: http://spr.ly/IBKR_ClientServices We would appreciate the opportunity to turn around your experience.
Why technical question can’t be sent by mobile app? Communication with Customer Service is terrible, first waiting ages to get online and there are no simple protocols to resolve problem and at the end telephone bill is big.
We are sorry to learn that your experience was unsatisfactory. We have various support options available (chat, email, phone) and we would be happy to answer general questions here.
For a time-sensitive/urgent matter, it is recommended that you call Client Services: https://www.interactivebrokers.com/en/support/customer-service.php
We also have a comprehensive collection of FAQs on our website: https://www.interactivebrokers.com/lib/cstools/faq/#/
We would appreciate the opportunity to turn around your experience!
How.to activate crypto trading on ibkr
Hello, thank you for reaching out. To request trading permissions for cryptocurrencies:
Log into Client Portal.
Click on the User menu (head and shoulders icon) and select Settings.
Under Account Settings, go to Trading > Trading Permissions.
Under Cryptocurrencies, select Request next to the permission you want.
Review and sign the disclosures and agreements.
Click CONTINUE and follow the prompts.
Trading permissions are typically approved overnight. Please note that you will need to have a margin account to trade cryptocurrencies.
We hope this helps!
Last year, I was placing spreads and butterflies in the option chain, I just pick leg by leg, and automatically take it like a spread or a butterfly. IT ACTUALLY APPEARED AS A BUTTERGLY OR SPREAD in my portfolio; if I wanted to close the butterfly, I used to clik on the butterfly or the spread. This year, after i place the order, it shows like three SEPARATE LEGS!!! and I can not close it as a Spread or as A Butterfly!!….I have to close leg by leg, which is ridiculous!
There were changes, Please let me know how to close a position (vertical or butterfly) nowadays!! IBKRS is the scariest and complicated broker
Hello, Cecilia, thank you for reaching out. It sounds like you are describing the “Close as Strategy” feature in TWS. This allows you to select multiple independent option legs in your portfolio and close them together as a single complex order. This feature is currently only available for individual accounts, not multiple account structures. So if you are now using a different account structure than last year, that could explain why you are no longer seeing the option to close the legs as a strategy. There are also some requirements around the legs having the same underlying symbol, expiration date, etc. So if the legs you are trying to close no longer meet those requirements, that could also explain why you don’t see the “Close as Strategy” option.
Please view this FAQ with instructions to close an open combo in one click: https://www.ibkr.com/faq?id=32662422
We hope this helps!
I can’t add a stock to my watchlist on android app, I see only options option. A few month ago it was possible.
Hi Maria, thank you for reaching out. We could not replicate this issue. Please ensure that the stock you are trying to add is not already added to the watchlist, you do not have sorting on by a column, or have the maximum number of entries on the watchlist. We hope this helps!
Bonjour,
je ne peux pas installer ibkr mobile sur pova 5 g hios
Hello, thank you for reaching out. Please view this FAQ for troubleshooting instructions: https://www.ibkr.com/faq?id=35784893
If the above does not work, we recommend contacting our Client Services, Technical Assistance team: http://spr.ly/IBKR_ClientServicesCampus
Hi, I living in Bahrain but I want to change time Zone of IBKR Mobile App to US Market.
Would you please guide how it can be done.
Thanks
Hello, thank you for asking. At this time, the time zone on IBKR mobile is based on the time zone of your phone. As a result, there is no setting to change the time zone on IBKR Mobile. However, it is possible to change the time zone on TWS. Please view this FAQ for instructions: https://www.ibkr.com/faq?id=38451469