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there’s issue of logging into my account, trader academy
seems no one could login trader academy
Hello Gabriel. Are you facing difficulty with logging into your IBKR trading account or Traders’ Academy account?
• For an IBKR trading account login issue: please click the “Need help?” on the Client Portal log in page and follow the prompts to regain access (https://ndcdyn.interactivebrokers.com/sso/Login?RL) or call our Client Services team: https://www.interactivebrokers.com/en/support/customer-service.php?p=contact
• For a Traders’ Academy login issue: to access more of the online features at IBKR Campus, you must register. If you have forgotten the screen name/password for an existing IBKR Campus account, please click “Login “ then “Forgot your screen name or password?” in the window that pops up.
We hope this helps!
People, read my post and be warned! IBKR can force to “close-out” your short sell positions without your permission and notification! Poor clients can only find out how much they lost from that “close-out” via email latter, and suffer from their unethical agreement. I have experienced this scenario that IBKR forced my account “buy-in” almost all my short sell positions and caused a significant loss to my account! In an imaginary fair case, broker should not provide lending service if they cannot guarantee short sell shares are available to lend. Once lending interests and administration fees are paid, broker shall not harass client unless stated in SEC rules otherwise. And if shares are no longer available to lend anymore, broker should arrange the client to close their short sell position with prior notification, while maintaining the right of the client to close out at a price they wish. However, IBKR’s behavior is far from this fair case of mine.
“It is important to understand that there will be situations where a given stock appears to be borrowable on T, but in the intervening 2 days, the availability changes such that on T+2, it is no longer borrowable.” “This creates a situation in which the short sale trades will “fail”. In other words, the timely delivery obligation will not be met by the broker. In this case, a forced repurchase, or “close out” may be issued by the broker and the resulting trade will be charged to the Investor’s account, thereby reducing or eliminating the short position.” Can IBKR please explain how to monitor the availability changes such that the shares sold short on T may not be available on T+2? and what the options are to mitigate this risk? How often do short sale trades “fail” on average? and what are the signs that they might? (is it T+1 now? Article needs an update 7/20/24)