Professional Services

To get the best and most effective service from IB, we recommend the following Guidelines

Contact IB via Email
IB LLC - US:
newaccountspro@interactivebrokers.com

IB UK:
newaccountspro.uk@interactivebrokers.co.uk
Contact IB via Telephone
IB LLC - US:
1 (866) 694 2757


IB UK:
+41-41-726-9536

 

Customer Service Coverage
Please be aware that your communications with Customer Service may be recorded.
Customer Service may answer questions on these topics:
  • Use of the Trader Workstation.
  • Routing of orders.
  • Pending orders.
  • Connection issues.
Customer Service is unable to:
  • Answer questions about market conditions, investments or taxes.
  • Answer questions about the appropriateness of any trade.
  • Negotiate commissions, fees or margin requirements.
  • Alter contract terms and specifications.
  • Waive IB obligations or customer obligations.