Secure Login with Platinum Device

It's easy to securely log into your IB application, such as TWS, Account Management or WebTrader, using your Platinum security device. This token requires multiple steps - you must enter data both into your device and into the Challenge box on the IB website. The steps in green below are carried out using your security token.

Secure Login with the Platinum Device

  1. Start by logging into your IB application as always, using your IB username and password.
    A box pops up displaying an 8-digit Challenge code.
  2. Activate your security device by pressing ON and entering your 4-digit PIN.
    token platinum device
  3. Using the device keypad, enter the 8-digit Challenge code from the website and press the Entr button.
  4. In the website's Challenge box, enter the 8-character Response that appears on your security device, and click OK.
    tws gold challenge