If you have received confirmation that your account application has been approved but you are not able to log in to any of the trading platforms, your access to the trading platform is likely restricted due to one of the following conditions:
- Your account application has been approved by less than 24 hours. Note that you will have to wait 24 hours before trading access is enabled once the account has been approved.
- You are a client of a financial advisor maintaining discretionary trading authority over your account. Here, the advisor is presumed to be the only individual entering orders and the advisor can provide the client with access, if requested.
Additional Information