I lost my connection; do I have to wait for my TWS session to time out before I can log into IBKR Mobile?

A given username can only have one trading session active at a given time. If you have a trading session running (e.g. TWS or IBKR Mobile) and you start another session (e.g. Client Portal…

If your TWS is flashing a magenta grid and then attempts to log back in again, it may be due to:

• The connection to IBKR is interrupted.
• You are trying to log on more than once, or have duplicate login sessions. You cannot log into more than one instance of your account from any IBKR trading platform, including …

The Client Portal session will end after 60 minutes of inactivity. When the session is about to expire, an alert appears asking to either 'Log out' or 'Stay logged in' allowing you to extend the session. However, the default inactivity time of 60 minutes cannot be changed. …

Yes, you can have both trading apps downloaded to the same computer, and you can log into either one at any time.  Additionally, you can trade your account from any of our trading apps including Client Portal, IBKR Mobile, TWS and IBKR Desktop using the same login credentials. The only limitation is that you can only be logged into one platform at a time. You must log out of one platform before you will be able to log into the other. …