Can I access my account from 2 devices simultaneously?

CREATE A SECOND USER

In order to able to access the TWS from two devices simultaneously, one would need to create a second user. Once created, one may log in to the same account under both users at the same time.

To add a second user use the button above or follow the below procedure:

1. Log in to Client Portal
2. Click on the User menu (head and shoulders icon in the top right corner) followed by Settings
3. Under Account Settings find the Users & Access Rights section

4. Click on Users & Access Rights
5. In the Users area click on the Add ("+") icon and follow the prompts on the screen.

Additional Information

• Adding a user in our Users' Guide.