How do I activate IBKR Mobile Authentication with a QR code on my iPhone?

Overview

You can activate IBKR Mobile Authentication (IB Key) using the QR code in Client Portal by following the steps below.

  1. Use the camera on your smart phone to scan the QR code on the home page of Client Portal. To scan, simply get the QR code in focus and your camera does the rest\!
  2. When the QR code is successfully read, you will see a banner on your device screen. Tap the banner to proceed.
  3. If you have no yet downloaded the IBKR Mobile app, tapping the banner will bring you to the App Store.
    1. Tap to download IBKR Mobile, but do not open the app.
    2. Go back and scan the QR code in Client Portal again.
    3. Tap the "Open in IBKR" banner to proceed.
  4. Tap "Allow" if asked whether to allow or disallow notifications for IBKR Mobile.
  5. Provide the security element you use to unlock your phone (i.e. FaceID, passcode, etc).

You have successfully enabled IBKR Mobile Authentication (IB Key) for two-step authentication.

Additional Resources

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