If you have purchased a new Smartphone and wish to transfer your existing IBKR Mobile Authentication (IB Key) profile from your old Smartphone to your new phone you can do so without Client Service assistance as long as you are still able to receive Text messages (SMS) on the same mobile phone number that you used when you activated the IB Key Authentication for the first time. Step-by-step transfer instructions are available in the…

VERIFY MOBILE PHONE NUMBER

Use the button above or follow the below procedure to verify your mobile phone number:…

For security reasons, IBKR does not allow the ability to disable the Secure Login System for Client Portal access or for the trading platforms…

Overview

Activation…

Client Eligibility

New Clients…

Two-factor authentication is an extra layer of security for your IBKR account designed to ensure that you and only you, can access your account, even if someone knows your password.

IBKR requires all users to be two-factor authenticated and does not allow users to partially or fully opt out…

Overview

You can activate IBKR Mobile Authentication (IB Key) using the QR code in Client Portal by following the steps below…

If you lost your phone or if your mobile device needs to be repaired, you can migrate IBKR Mobile Authentication (IB Key) (IBKR Mobile Authentication (IB Key)) to another device following the steps listed in the IBKR Knowledge Base…

It is possible to change the mobile phone number where you receive your 2FA codes via SMS. Please follow the steps on: How do I update my mobile phone number?

Note …

If you changed your mobile phone number but you did not change your smartphone device, you do not need to reactivate your IBKR Mobile Authentication (IB Key).

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We are committed to protecting your account and your account assets from fraudulent practices. The Secure Login System provides an extra layer of security to your account. For security purposes, all replacement security device requests must be addressed via telephone and only after the identity of the named account holder or authorized user has been verbally verified. For assistance in accessing your account immediately and obtaining a replacement security device, please contact Client Services via telephone to restore login access…

For security reasons, it is not possible to disable the SMS authentication. The mobile two-factor authentication via SMS will be removed once you activate one of the digital or physical security devices…

It is required to enter the activation code sent via SMS to enable IBKR Mobile Authentication (IB Key).

If you are not receiving the activation code via SMS please try the following:…

Overview

Activation…

You have several solutions. We list them below, starting from the less time consuming:

• Enable the Backup/Sync option for your Mobile Authenticator app (see point 2. in section Best Practices…