Overview
By design, removing a passkey from your device (e.g., deleting it from your password manager or device settings) does not simultaneously disable this 2FA method on the IBKR back-end systems. For this reason, our platforms may still show passkey as an available 2FA option during login.
To properly remove a passkey:
- Log in to Client Portal (using an alternative 2FA method if necessary)
- Click Settings
- Select Security
- Select Security Login System (SLS).
- Find the passkey you want to remove
- Click Remove and confirm the deletion
- The passkey will be immediately deactivated on IBKR's system
Important Limitations
If you have multiple passkeys registered
- You can remove all but one passkey through Client Portal. At least one passkey must remain active and cannot be removed via Client Portal
- Example: If you have 3 passkeys registered, you can delete 2 of them, but the last one will remain active.
- To remove the final passkey, please contact our Client Services team.
If passkey is your only active 2FA method
- You will not be able to log in to remove it yourself. Please contact our Client Services by phone for assistance.