A Passkey is a secure, convenient way to log in to your IBKR account without needing to remember or enter a password. Instead, you can verify your identity using your fingerprint, face recognition, device PIN, or a physical security key.

You can activate and store a Passkey on:…

Browser and Session Troubleshooting

Check that you are using a compatible browser:

• Chrome/Edge: Version 67 or later…

Authentication Troubleshooting

Ensure you are completing the authentication:

• Do not cancel the biometric prompt or security key touch…

Alternative Authentication Options

Try a different 2FA method:

• If you have multiple 2FA methods registered, try using another one (IB Key, Mobile Authenticator, Digital Security Card+, SMS), select one of those from the authentication method drop down during login…

Device and Access Troubleshooting

Ensure your device is unlocked and biometrics are working:

• Your device screen lock must be functional…

Common causes and solutions for receiving a "Registration Failed" error:

You have already registered 3 passkeys (maximum limit)…

Compatibility Requirements

Check browser compatibility:…

Overview

By design, removing a passkey from your device (e.g., deleting it from your password manager or device settings) does not simultaneously disable this 2FA method on the IBKR back-end systems. For this reason, our platforms may still show passkey as an available 2FA option during login…

Overview

By design, the system automatically detects which passkeys are available on your current device. You cannot manually select a specific passkey during login…

Registration Confirmation

After a successful registration, you should see a "Registration Successful" confirmation message…

QR Code Availability and Alternatives

The QR code method may not appear in all situations. It depends on:

• Your browser and device configuration…

In Passkey Management, you can identify your passkeys by:

1. The name you assigned: If you gave your passkey a descriptive name during or after registration
2. The registration date: Passkeys are typically listed with their creation date…

Yes, modern smartphones have built-in passkey support:

iPhone (iOS 16+):…

Overview

You have several solutions, depending on your setup:…

Passkey Recovery Options

If you used cloud-synced passkeys:

• iCloud Keychain: Sign back in to iCloud on your device. Your passkeys should restore automatically…