Have my login credentials changed?

You will receive this message if the system recognizes an existing account in your name under the same email address.

In this case, you will want to open a new account linked to your existing account under the same username and password…

No, it is not possible to reuse any username that is/was associated with either a canceled application or a closed account in a new application or as the second username on an existing account.

Additional Information…

During the migration of accounts from IBLLC to IBKR Singapore, we assign a new account number to clients and the old account is closed. To retrieve statements prior to the migration date, clients must log into Client Portal with the old account's login credentials (username and password combination)…

No. Your user name, password and any 2-factor authentication process in place for your existing account will remain active following migration. You will, however, be assigned a new account ID for your migrated account…