Will my login credentials change after Brexit migration?

If you are able to log in to Client Portal, but not any of the trading platforms, this means that there is no problem with your login credentials (i.e., user name, password or two-factor authentication)…

Check with your financial institution’s website to confirm that your login credentials are correct. Once confirmed, re-enter your Online ID and Password on the Add External Account page. Online accounts that use Multi-Factor Authentication often require multiple login attempts. Please contact…

No.  Your username, password, and any 2-factor authentication process in place for your existing account have remained active following transfer.  When your new account at IBIE is assigned, we will notify you of your new account number.

Additional Information…

During the migration of accounts from IBLLC to IBKR Singapore, we assign a new account number to clients and the old account is closed. To retrieve statements prior to the migration date, clients must log into Client Portal with the old account's login credentials (username and password combination)…