Why is my account holding a currency position that is not my Base Currency?

If you see a cash balance other than your Base Currency in your account, this is likely the result of one of the following events:

  • You performed a currency conversion. 
  • You deposited funds denominated in a currency other than your Base Currency. 
  • You traded a product that is denominated and settled in a currency other than your Base Currency and which resulted in a gain or a loss, futures variation or interest debit or credit. 

We recommend reviewing your historic Activity Statements (daily, monthly, annual) located in Client Portal to determine the event creating a balance at question.  The Users' Guide page for creating a statement can be found by clicking here.

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