What does the message "Restricted: Complex or Leveraged Exchange Traded Product" mean?
Orders & Trades
Sort by Popular
Why am I unable to trade in my newly opened account?
If you have received an email notification that the review of your application has been completed but you are still unable to trade this is likely due to one of the following conditions:
- Your account application has been approved and your account has not yet been funded. Note that you need to…
How do I close a worthless position?
Account holders maintaining a long security position (e.g. stock or bond) that is worthless but has not yet been cancelled by the depository may submit a request to have that security removed from their account via a process referred to as Dollar for Lot. Here, IBKR will take over the worthless position for a nominal payment of USD 1.00 as consideration…
My open order does not appear to be working, why not?
Overview:
In the case of orders that have been placed, but do not appear to be acknowledged, you must contact us via telephone immediately. We will need to contact the exchange in these cases. Communication through web tickets is not real time, and can not be used for issues of an urgent nature. Requests for trade cancellations/fills must be made within the time limits set by the relevant exchange. Many equity exchanges have a notification period of 30 minutes or less. Derivative exchanges have notification periods as short as 5 minutes. Requests for trade cancellations should be made by telephone or the Bust Request tool (no email or other non real-time method) to us within 15 minutes of the erroneous transaction. We require sufficient time to prepare the necessary information required by the exchanges and this time is included in the exchange-specified reporting period. Requests for cancellation are always handled on a best-efforts basis and we cannot guarantee the reporting time requirements. In addition, exchanges have bust request fees that account holders must agree to before we can proceed with the request. The fees vary by exchange, and you will be informed of what that fee is for the exchange in question prior to the bust request filing…
Why am I receiving error message 'Close Only' when attempting to enter opening positions?
SEND TICKET TO CLIENT SERVICES
Your account may have been placed into "Closing Only" mode. Please contact the IBKR Trade Desk for additional details:…
How do I close specific lots of my position?
You now have more control of which lots you would like to sell from your position. This will allow you to have better control over the tax implications of your closing trades including selecting lots from your long term or short term holdings or the potential profit or loss…
Why were my orders cancelled or rejected?
The average price shown for one of my positions is incorrect
Overview:
Average trade prices may be susceptible to reporting error on the Trader Workstation, particularly in situations where a corporate action or position transfer takes place. While this information is intended for advisory purposes only and such errors have no impact upon the account equity or any ultimate tax obligation of the account holder, this information is adjustable by the account holder. To adjust the average cost of a particular security, open the Account Window within the Trader Workstation and scroll down to the Portfolio section. Select the asset in question from the Portfolio section and right click on it to display the drop-down window and the Adjust Average Price menu option. Enter the desired average price into the dialog box and click OK to update the Trader Workstation view…
Odd Lot NBBO - FAQs
What is the odd lot NBBO?
The odd lot NBBO (National Best Bid and Offer) displays the best odd lot bid and best odd lot offer priced inside the standard (round lot) NBBO. It represents better prices available in the market from orders that are smaller than a round lot…
Why do I see "Fund Restricted: Trading this fund requires permission from the fund manager"?
Trading permissions for certain mutual funds may require prior approval from the respective fund management company. Please refer to the contact information provided in the order reject message.
Additional Information…
Why is my order being rejected with a LIQONLY (liquidation only) mode message, and how can I resolve this issue?
Orders may be rejected with a LIQONLY (liquidation only) mode message, even when there appears to be sufficient cash in your account. This restriction limits your account to closing positions only, preventing you from opening new positions. To troubleshoot and potentially resolve this issue, follow these steps:…
Monitoring stock loan availability
Overview
- We provide a variety of methods to assist account holders engaged in short selling with monitoring inventory levels and borrow costs/rebates. The level of detail available, the time frame covered and the manner in which the information is accessed vary by method and a brief overview of each is provided below…
How can I trade stocks during the pre-market or post-market?
Background
- By default, orders for some products are entered with a restriction referred to as Regular Trading Hours (RTH) Only. This restriction may prevent submitted orders from executing during the pre and post market sessions. The following article will clarify this time restriction as well as how it can be modified…
What does the message "Your order is not accepted because your equity with loan value..." mean?
The error message "Your order is not accepted because your equity with loan value is insufficient to cover the initial margin" means that you do not have enough funds to cover the initial margin required for your order. …
When will my trades settle?
Trade settlement times vary depending on the type of financial instrument being traded. Here's an overview of common settlement times for different types of trades:
- Most international stocks and Forex trades:
- Settlement time: T+2 (Trade Date plus two business days)…