When will I receive my security device in the mail?

UPDATE COST BASIS FOR TRANSFERRED SECURITIES

When securities are transferred to your account, cost basis information (acquisition date and price) may not arrive immediately. Until this information is received:…

WITHDRAWAL STATUS

The time it takes for withdrawals to arrive depends on the withdrawal type and time of request. Please visit the Transaction History page…

A "notice of unconfirmed position transfer" message is sent to you if IBKR received a delivery of securities to your account for which you have not created an inbound transfer request in Client Portal to notify us about the expected delivery.

There is nothing for you to do if you expected to receive those securities (quantity and security identifier must be accurate). However, if you did not expect the delivery of those securities you must contact Interactive Brokers immediately to reverse the transaction through the Message Center. From the…

If your temporary security code card has expired, you will need to contact IBKR Client Services via phone to receive a temporary passcode and activate a permanent device…