What are the username requirements?

Please consider the following username requirements:

  • Length of 8 or 9 letters and numbers
  • Contain at least 3 letters and 3 numbers
  • Begin with a letter
  • Lower case only, no spaces, no special characters
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What are the password requirements?
My bank account can only enter numbers, not letters. What can I do?
Can I use my email address as my username?
Have my login credentials changed?