Each of our trading apps provides a feedback icon that makes it easy for you to let us know what you are think while you are right there in the platform. Click or tap the Feedback icon and select:
- I have a suggestion: Enter a new idea and view suggestions from other clients. If you see your suggestion in the list, we recommend you cast your VOTE for it instead of creating a new entry.
- I like something: Tell us about a feature or tool that you like.
- I do not like something: Let us know about a feature, tool, or process that you do not like. Provide details.
- I found a bug: Let us know about something that does not work as expected. Provide details.
To find the feedback icon:
In IBKR Desktop: From the left navigation panel, click the thumbs up icon and then select Feedback & Suggestions.
In Trader Workstation (TWS): In the menu bar at the top of the interface find the Feedback icon on the far right next to the Configure gear icon.
In Client Portal: In the Utility Bar along the top of the interface, find the Feedback icon on the far right, after the Welcome avatar and help icon.
In IBKR Mobile (both Android and iOS): From the overflow menu (3 dots in right corner) select Send Feedback from the "What do you think about this page?" link at the bottom of the page.
In IBKR GlobalTrader/IMPACT: In the top right corner of the interface tap the thumbs up icon.