If you encounter flickering or flashing within IBKR Desktop, you can attempt to remedy this by doing the following:
- Check your Graphics Driver - You may need to update your graphics driver to be more up-to-date.
- Please go to your laptop manufacturer’s website to check if there are recent graphic’s driver updates that you can download and utilize
- Identify flashing or flickering that’s occurring - Once you rule out your graphics driver being a problem, try to notice where in the application you’re observing flashing or flickering.
- Flashing in the entire application: if this is the case, please try adjusting your scaling and resolution in your “Display” settings on your machine.
- Flashing within Charts:
- Graphics driver updates should be your first step to check in this scenario as well.
- You can also adjust your Graphics API selection from within the login screen. From the login screen, you can try different selections for "Graphics API" from the drop down selection:
- Go to More Options in the Login Screen
- Go to Graphics API dropdown
- Select relevant Graphics API selection based on your systems' needs:
- Default- this is default Graphics API selection for users when they're first using the platform.
- OpenVG- You can choose this option if there is issue with "Default".
Additional Information
- IBKR Desktop screen flashing in the users' guide.