How do I change my passport or national ID number?

Update passport or national ID number

Use the button above or follow the below procedure to update your passport or national identification document (ID)

1. Log into your IBKR and access your Profile.
2. Click the pencil icon next to your name & select Profile.
3. Find the Identification section.
4. Select your ID type and country from the drop-down menus.
5. Enter your ID number and expiration date (if applicable).
6. Submit your information change request.
7. Upload a copy of your ID via a Document Submission task (check the bell icon for "Pending Items").
   1. Important: This step is mandatory for successful information change request.
8. Once our staff have completed their review, your updated ID details will be reflected in your IBKR account and you will receive a confirmation. This typically takes 3-5 working days.

Alternatively, you may send a ticket through the Secure Message Center with a summary of the information to update and a copy of your ID document attached using the "Add a File" link. 

If you experience any issues, please contact us via Secure Message Center. 

Additional Information

• How do I send a web ticket to Client Services?