Why am I unable to see real time data on a Swiss stock chart in TWS?

Due to the Swiss Equivalence issue, clients are currently unable to see SMART data anymore.

In order to see real-time quotes on a chart in TWS, click on the Edit menu option followed by Global configuration from the main TWS window. Select Features followed by Market Data Tools and check the box next to Directed Orders. Hit Apply and OK.

Next, open a chart from the Stock (Directed) ticker row as described below:

  • Type the product ticker in an empty row of your quote monitor or watchlist
  • Select Stock (Directed)
    • If you do not see Stock (Directed), click on the arrow at the bottom of the menu to expand all menu items
  • Choose EBS or VIRTX
  • Right-click on the Directed quote line and select Charts followed by New Charts

Find out more about adding a directed stock data line in the TWS Users' Guide.

More information on the Swiss Exchange Equivalence topic can be found on SIX Swiss Exchange website.

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