Why am I unable to log in to Client Portal Gateway using Passkey as 2FA method?

Yes, we support M2FA (Multiple 2-Factor Authentication) for passkeys. Upon login to IBKR, you will be able to select which 2FA method to use from a drop-down menu. You can continue using your existing 2FA methods (IBKey, Mobile Authenticator, Digital Security Card+, SMS) alongside passkeys…

SEND TICKET TO CLIENT SERVICES Account holders are unable to update the gender on their account through Client Portal…

Clients accessing the Web API using our CP Gateway tool must complete a manual login with their IBKR username and password, which in turn requires 2FA.

Institutional clients who access the Web API via token-based authentication methods like OAuth do not need to use 2FA…

At present, Passkeys activated and stored within Dashlane for Android cannot be used for Two-Factor Authentication due to technical reasons. We are actively working to resolve this limitation and will update this FAQ once a solution has been found…