Why am I not receiving a confirmation message after completing my passkey registration?

Registration Confirmation

After a successful registration, you should see a "Registration Successful" confirmation message.

If the message appears briefly and then disappears:

  • This is expected behavior—the registration was successful
  • To verify, go to Passkey Management in Client Portal
  • You should see your newly registered passkey listed there
  • Try logging out and logging back in using your new passkey to confirm it works

If you do not see the passkey in Passkey Management, the registration may not have completed. Please try the registration process again.

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