Account holders may withdraw their consent to electronic delivery and revert to postal delivery at any time by submitting a request through the Message Center located in Client Portal.
Important Considerations
While postal delivery is available, please be aware that some materials may not reach shareholders in a timely manner and important deadlines may be missed due to postal delays.
Additionally, under the EU SRDII regulation, e-delivery is required for European securities. The postal delivery option applies to US & Canadian Issuer directed shareholder materials only.
Postal Delivery Options
If you choose to receive US & Canadian shareholder materials via post, two options are available:
- Minimal Paper: A 1-2 page notice letter that refers shareholders to materials online. This option is recommended for prospectuses and other large documents, booklets, or packages that take longer to mail. Smaller summary documents and other materials would be mailed via post.
- Maximum Paper: Full package of materials including annual reports, paper voting ballot, proxy statement, and any other documents the issuer instructs to be mailed. Materials are mailed via 3rd class or bulk mail and may take additional time for shipping depending on the size of the envelope/package. In some instances, shareholders may not receive materials in time for the vote cut-off due to postal delays.
Please indicate your preferred postal delivery option when submitting your request through the Message Center.
Please Note
- Changes to delivery settings are not applied to shareholder materials where the record date has already been set. Account holders may, therefore, continue to receive deliveries for certain securities via the existing method for a period of 2 to 4 weeks after requesting a change.