Why am I unable to access my account from Indonesia?

Please be sure you logged into Client Portal from the IBKR webpage as opposed to accessing it from TWS. If you are unable to complete a request in Client Portal, first clear your cache and cookies on your browser…

You may be unable to downgrade your IBKR Margin account to a Cash account due to trades which are not settled yet. To view the settlement dates for your trades, you can access the Trade Confirmation report through the Interactive Brokers (IBKR) Client Portal. This report provides detailed information about your transactions, including settlement dates. …

To access your Paper Trading Account, select Paper Trading from the TWS Login window.

 Find more information on how to log in to TWS in our Users' Guide…

The Investors' Marketplace can be accessed from the IBKR website or from Client Portal:

1. Log into Client Portal.…