How do I cancel a cash or position transfer request?

CANCEL "PENDING" TRANSFER REQUEST

Use the button above or follow the procedure below to cancel transactions with a "Pending" status.

  1. Log in to Client Portal
  2. Select Transfer & Pay followed by Transaction Status & History
  3. Click anywhere on the row of the "Pending" transaction you want to cancel. Details for the transaction appear in a popup window
  4. Click CANCEL REQUEST at the bottom of the window
  5. Click YES to confirm the cancellation
  6. The status of the transaction changes to "Cancelled".

Please Note

  • Certain requests, such as those that have been already initiated, cannot be cancelled.
  • ACATS requests are submitted by the receiving firm. If you wish to cancel an outbound ACATS transfer, please contact the receiving firm to direct them to cancel their submission. If the delivering firm states that they are unable to cancel their submission, please submit a ticket via the IBKR Secure Message Center indicating your intent to cancel the request. IBKR will make a best efforts attempt to cancel the transfer request.

Additional Information

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