TRANSFER STATUS

Use the button above or follow the procedure below to check the status of your cash or position transfer:…

DEPOSIT STATUS

Bank transfer arrival times range from immediate to four business days, depending on the payment method used (i.e. via Federal Reserve, SWIFT or other processing agency). Non-U.S. banks typically take longer within this time-frame. Funds are immediately credited to your account upon receipt…

If your deposit is not showing in your account after a reasonable amount of time, follow these steps to investigate and resolve the issue:

1. Verify deposit details:
   • Confirm that the correct amount was sent…

TRANSFER STATUS

Use the button above or follow the procedure below to check the status of your inbound or outbound Free of Payment Transfer of Global Securities position transfers:…

CANCEL "PENDING" TRANSFER REQUEST

Use the button above or follow the procedure below to cancel transactions with a "Pending" status…

VIEW LAST 90 DAYS TRANSACTIONS    VIEW OLDER TRANSACTIONS

Use the button above or follow the below procedure to view the latest status of any deposit, withdrawal, internal transfer or position transfer request for the last 90 days:…

If you have made a deposit and it is not showing in your account, there could be several reasons for this delay. Here is a comprehensive guide to understanding why this might happen and what steps you can take to resolve the issue:

Reasons for Deposit Delays:…

When inquiring about a payment made to your Interactive Brokers (IBKR) account, it's important to provide specific details to help us locate and verify your payment efficiently. Please include the following information in your inquiry:

1. Amount of the payment:…

VIEW RECURRING TRANSACTIONS

Use the button above or follow the below procedure to view your recurring deposits or withdrawals:…

VIEW MESSAGE CENTER

A confirmation message is generated when a deposit is processed to confirm the availability date of funds. You can access your messages in Client Portal.  You may also monitor/view the status of your deposit notification/request via the Transaction Status and History screen within Client Portal…

STOP PAYMENT

Stop payments can only be requested for check withdrawals. To request a stop payment:…

If your ACH (Automated Clearing House) deposit is rejected, follow these steps to resolve the issue and ensure successful funding of your Interactive Brokers (IBKR) account:

1. Confirm the rejection:
   • Contact Client Services…

There are various reasons why an ACH instruction is rejected. A rejection may happen when:

• The account holder at the bank is not the same as the account holder with IBKR
• The currency denomination of your bank account does not match the currency of the ACH instruction created…

STOP PAYMENT

Checks are mailed via U.S. Postal first-class service and are typically received within 7-10 business days following the date the funds were withdrawn from your account…

There are various reasons why an EFT instruction is rejected. A rejection may happen when:

• The account holder at the bank is not the same as the account holder with IB Canada
• The currency denomination of your bank account does not match the currency of the EFT instruction created…