How do I request an additional security device?

Adding a Security Device

I have a physical device. I want as well a mobile security solution (smartphone).

In this case, you can:

  1. Install and active the IBKR Mobile - IB KEY, following the instructions here:
  2. Activate a Mobile Authenticator app, following the instructions here.

I have the IBKR Mobile - IB Key or the Mobile Authenticator app already active and I want to request a DSC+ physical device.

Please consider that IBKR security devices are assigned based on the account equity. The Digital Security Card+ (DSC+) is available to accounts with an equity of at least USD 1 million (or equivalent). This device adds an extra layer of security through the use of a PIN code and will increase the current withdrawal limits, as you can see on the table at the bottom of: ibkr.com/sls

In case your account fulfills the equity requirements, in order to request the DSC+ please follow the procedure in the Client Portal User Guide.

Please Note

  • Receiving authentication codes via text Messaging (SMS) only represents a temporary solution, which will be removed as soon as you activate a mobile or physical security device. It is therefore not possible to change the mobile phone number to which the SMS will be delivered. SMS can no longer be used as 2-Factor Authentication method, once removed.  

Additional Information

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