There are several possible reasons your eDDA transfer may be rejected:
- You have an insufficient balance in your bank account to cover your deposit instruction.
- You exceeded your transaction transfer limit.
- You exceeded your bank's daily total transfer limit.
- Your identification information (e.g., name, ID type & number) or your bank account number have changed since your eDDA setup.
- Your bank might be applying an expiry date and your eDDA setup might be expired.
- Your bank account status may be inactive or frozen.
Before reattempting your eDDA Transfer, please check with your bank to ensure your transfer is not being impacted by any of the above.
Additional Information