What additional documentation do I need to provide after my written explanation about my expired Green Card was rejected?

Q: What additional documentation do I need to provide after my written explanation about my expired Green Card was rejected?

SEND TICKET TO CLIENT SERVICES Even if your Green Card has expired for immigration purposes (that is, you cannot use it to enter the United States), tax rules, generally, provide you remain a U.S. taxpayer until you formally renounce your U.S. Green Card. Generally, a U.S. Green Card holder cannot provide Form W-8BEN, and must provide Form W-9 instead. If you are a former U.S. Green Card holder who gave up your U.S. Green Card, you will need to provide a copy of your Form I-407 (Record of Abandonment of Lawful Permanent Resident Status) by submitting a ticket via Client Portal . Select Application Assistance as the ticket category followed by Document Request , and please type " Green Card Give Up" as the subject. Additional Information How do I send a ticket to Client Services?

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SEND TICKET TO CLIENT SERVICES

Even if your Green Card has expired for immigration purposes (that is, you cannot use it to enter the United States), tax rules, generally, provide you remain a U.S. taxpayer until you formally renounce your U.S. Green Card. Generally, a U.S. Green Card holder cannot provide Form W-8BEN, and must provide Form W-9 instead.

If you are a former U.S. Green Card holder who gave up your U.S. Green Card, you will need to provide a copy of your Form I-407 (Record of Abandonment of Lawful Permanent Resident Status) by submitting a ticket via Client Portal. Select Application Assistance as the ticket category followed by Document Request, and please type "Green Card Give Up" as the subject.

Additional Information

How do I send a ticket to Client Services?