I am an existing client. Why did I receive a request for additional documentation to support my tax status?

We will request additional documentation from existing clients if:

  • Your account details show any U.S. connections (e.g., U.S. mailing or permanent address, U.S. telephone number, U.S. place of birth, citizenship or Green Card) or an address outside the country you identified on your IRS Form W-8 for purposes of claiming treaty benefits; or
  • Our records show you moved or otherwise experienced a change of circumstance with respect to your account.
Powered by IBot
The address or telephone you noted in your email is out-of-date. I have since moved out of the United States. What should I do?
I submitted IRS Form W-8. Why do I have to submit additional documentation?
I was born in the United States but I do not have a U.S. passport and am not a U.S. taxpayer. Why am I being asked for additional documentation?
FATCA FAQs - Issues involving U.S. place of birth