Bank transfer arrival times range from immediate to four business days, depending on the payment method used (i.e. via Federal Reserve, SWIFT or other processing agency). Non-U.S. banks typically take longer within this time-frame. Funds are immediately credited to your account upon receipt.
Posting delays may occur if:
- Missing or incorrect deposit notification.
- Missing or incorrect U-Account number in the transfer details.
- Improperly formatted wire from the sending bank.
- Misspelled name or incorrect client identifiers.
If you have created a deposit notification and the funds are still missing:
- Check your Transaction History in the Client Portal.
- If still not visible, provide details of the deposit and a Proof of Deposit by going to Transaction History -> Deposit Notification Details -> Get Help -> Upload Proof of Deposit
Unidentifiable funds will be returned to the sending bank.
Additional Information