How are updates about an IPO communicated?

Interactive Brokers (IBKR) sends email updates for the IPO to the account’s email address on file. Updated information is also available on the IPO Subscription page.  Please ensure IBKR has your correct email address on file.  

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Why is my country not available when I try to update my address?
Can I send an alert to an email address, rather than as a text to my device?
I am a Financial Advisor. Why can't I see all or some of my client accounts when entering an IPO from the IPO Subscription page?