Information and procedures related to security devices

Available Authentication Methods

IBKR mobile authentication (IB Key) via IBKR mobile

  • General information about IBKR Mobile Authentication (IB Key): click here.
  • How to operate your IBKR Mobile Authentication (IB Key) for iPhone: click here.
  • How to operate your IBKR Mobile Authentication (IB Key) for Android: click here.
  • How to log in to IBKR Mobile when IBKR Mobile Authentication (IB Key) is enabled on another phone: click here.
  • How to migrate the IBKR Mobile Authentication (IB Key) to a new smartphone: click here
  • IBKR Mobile Authentication (IB Key) recovery: click here.

Digital Security Card+ (DSC+)

  • How to operate your DSC+: click here
  • How to change the PIN code of a DSC+: click here
  • How to share the Security Login Device between two or more users: click here
  • How to request a Digital Security Card+ (DSC+) replacement if lost, broken or as a second device: click here
  • How to return a defective DSC+ to us: click here
  • How to activate the IBKR Mobile authentication to setup in addition to your DSC+: click here

SMS

  • How to enable and use SMS as a Two-Factor Authentication method: click here
  • How to activate the IBKR Mobile Authentication (IB Key) as a reliable replacement to SMS, independent of wireless carrier issues: click here
  • How to use Voice callback for receiving login authentication codes in case of an SMS or mobile carrier outage: click here

Online Security Code Card (SCC)

  • How to request an Online Security Code Card in case you misplace your security device: click here

Temporary Code

  • How can I get a temporary replacement for my two-factor device, if misplaced or lost: click here
  • How long will my temporary two-factor access last: click here
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How do I use two-factor IBKR Mobile Authentication?
How do I enable IBKR Mobile Authentication (IB Key) for iPhone?
Do I need to reactivate IBKR Mobile authentication if my phone number has changed?
How do I replace a malfunctioning or lost physical security device?