There are two ways you will be alerted of a mobile check deposit issue/rejection:
- Immediately- If an error or problem occurs during the deposit process (e.g. blurry check image, endorsement not detected, deposit amount mismatch, etc.), you will receive immediate notification of the error and guidance to resolve.
- Delayed- If a deposit is submitted but later rejected, (e.g. incorrect endorsement, 3rd party check, etc.), you will receive a message/notification in the Transaction History section of Client Portal.