How do I verify my identity using my Secure Login Device?

Some tasks in Client Portal require you to verify your identity using the Challenge Code/Passcode generated from your Secure Login Device.

Please refer to one of the articles below, according to the security device which is active for your user:

If you do have a permanent security device at the moment, you will receive an email with a confirmation number. Enter the confirmation number sent to you via email, then click CONTINUE. If you have not received a confirmation number, click Request Confirmation Number to have a new confirmation number sent to your email address.

If the security code generated by your device is not accepted by the system, please call IBKR Client Services for assistance.

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