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This article will provide you steps on how to select voice callback when logging in to our platforms.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\n\u003C\u002Fp>\u003Chr\u002F>\u003Cp>\u003Cstrong>Voice Callback\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>How to use Voice callback:\u003C\u002Fp>\u003Cul>\u003Cli>You may select Voice if you do not receive your login authentication code. You will then receive your login authentication code via an automated callback. Follow the instructions below, depending on which platform you are trying to login to.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\n\u003C\u002Fp>\u003Chr\u002F>\u003Cp>\u003Cstrong>Supported Platforms\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>\u003Cstrong>Client Portal\u003C\u002Fstrong>\u003C\u002Fp>\u003Col start=\"1\">\u003Cli>Click on \"Didn't receive a security code?\"\u003C\u002Fli>\u003Cli>From the two options, select \"Voice\" and wait for the callback.\u003C\u002Fli>\u003Cli>After selecting Voice, you should receive the callback within a minute. Please wait for the callback and be ready to write down the code that will be provided over the callback.\u003C\u002Fli>\u003C\u002Fol>\u003Cp>\u003Cstrong>TWS\u003C\u002Fstrong>\u003C\u002Fp>\u003Col start=\"1\">\u003Cli>Click on \"Request new Security Code\"\u003C\u002Fli>\u003Cli>From the two options, select \"Voice\" and click on OK. Then wait for the callback.\u003C\u002Fli>\u003Cli>After selecting Voice, you should receive the callback within a minute. Please wait for the callback and be ready to write down the code that will be provided over the callback.\u003C\u002Fli>\u003C\u002Fol>\u003Cp>Voice callback for the TWS is only available in the LATEST and BETA version.\u003C\u002Fp>\u003Cp>\u003Cstrong>IBKR Mobile - iOS\u003C\u002Fstrong>\u003C\u002Fp>\u003Col start=\"1\">\u003Cli>Click on \"Request New Code\"\u003C\u002Fli>\u003Cli>From the two options, select \"Voice\" and wait for the callback.\u003C\u002Fli>\u003Cli>After selecting Voice, you should receive the callback within a minute. Please wait for the callback and be ready to write down the code that will be provided over the callback.\u003C\u002Fli>\u003C\u002Fol>\u003Cp>\u003Cstrong>IBKR Mobile - Android\u003C\u002Fstrong>\u003C\u002Fp>\u003Col start=\"1\">\u003Cli>Click on \"Request New Security Code\"\u003C\u002Fli>\u003Cli>From the two options, select \"Voice\" and wait for the callback.\u003C\u002Fli>\u003Cli>After selecting Voice, you should receive the callback within a minute. Please wait for the callback and be ready to write down the code that will be provided over the callback.\u003C\u002Fli>\u003C\u002Fol>\u003Cp>\n\u003C\u002Fp>\u003Chr\u002F>\u003Cp>\u003Cstrong>Additional Information\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Ca href=\"https:\u002F\u002Fibkrguides.com\u002Fsecurelogin\u002Fsls\u002Fsms-authentication.htm\">How to login using SMS authentication\u003C\u002Fa>\u003C\u002Fli>\u003Cli>\u003Ca href=\"https:\u002F\u002Fibkrguides.com\u002Fsecurelogin\u002Fsls\u002Fsecureloginsystem.htm\">Overview of Secure Login System\u003C\u002Fa>\u003C\u002Fli>\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.ibkrguides.com\u002Fkb\u002Fen-us\u002Farticle-2636.htm\">Information and procedures related to Security Devices\u003C\u002Fa>\u003C\u002Fli>\u003Cli>\u003Ca href=\"https:\u002F\u002Fibkrguides.com\u002Fsecurelogin\u002Fsls\u002Fibkrmobile.htm\">Mobile Authentication\u003C\u002Fa>\u003C\u002Fli>\u003C\u002Ful>",[1204,1210],{"id":503,"title":504,"feedback_context":1205},{"request_context":1206,"type":1207,"id":503,"faq_id":503,"timestamp":1208,"cir_id":1209},"faq-browser-public,faq-browser-1:Jibotsrv3-1034ceef-8fc1-48fd-824a-30aa95daa186","FAQ_NAVIGATION",1794534489216,"153ad725-3aa3-4903-9e43-8b95b5cf7ea9",{"id":535,"title":536,"feedback_context":1211},{"request_context":1206,"type":1207,"id":535,"faq_id":535,"timestamp":1208,"cir_id":1209},"\u003Cp>\u003Cstrong>Overview\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>If you have SMS enabled as two-factor authentication method, you may use Voice callback to receive your login authentication codes. This article will provide you steps on how to select voice callback when logging in to our platforms…\u003C\u002Fli>\u003C\u002Ful>",[1214,1227,1235,1243],{"id":1215,"title":1216,"feedback_context":1217,"short_description":1220,"source":1221,"slug":1226},"1436625673","Why is my passkey not being accepted and how do I regain access to my locked account?",{"request_context":1206,"type":1218,"id":1215,"faq_id":1215,"timestamp":1219,"cir_id":1209},"FAQ_SIMILAR",1794534489236,"\u003Ch2>Alternative Authentication Options\u003C\u002Fh2>\n\u003Ch3>Try a different 2FA method:\u003C\u002Fh3>\n\u003Cul>\u003Cli>If you have multiple 2FA methods registered, try using another one (IB Key, Mobile Authenticator, Digital Security Card+, SMS), select one of those from the authentication method drop down during login…\u003C\u002Fli>\u003C\u002Ful>",{"id":1222,"title":1223,"link":1224,"sourceType":1225},"faq","IBKR FAQs","https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=1436625673","FAQ","passkey-not-being-accepted-regain-1436625673",{"id":1228,"title":1229,"feedback_context":1230,"short_description":1231,"source":1232,"slug":1234},"47469002","Why is my phone suddenly not receiving SMS Messages from IBKR?",{"request_context":1206,"type":1218,"id":1228,"faq_id":1228,"timestamp":1219,"cir_id":1209},"\u003Cp>If you have SMS enabled as two-factor authentication method, you may use voice call back to receive your login authentication codes. See \u003Ca href=\"http:\u002F\u002Fwww\u002Fibconfluence\u002Fspaces\u002FFAQ\u002Fpages\u002F1136195712\">How to select voice callback when logging in to our platforms\u003C\u002Fa>…\u003C\u002Fp>",{"id":1222,"title":1223,"link":1233,"sourceType":1225},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=47469002","phone-suddenly-not-receiving-sms-47469002",{"id":1236,"title":1237,"feedback_context":1238,"short_description":1239,"source":1240,"slug":1242},"50654575","How do I enable IBKR Mobile Authentication (IB Key) for iPhone?",{"request_context":1206,"type":1218,"id":1236,"faq_id":1236,"timestamp":1219,"cir_id":1209},"\u003Ch4>Overview\u003C\u002Fh4>\u003Cp>\u003Cstrong>Activation\u003C\u002Fstrong>…\u003C\u002Fp>",{"id":1222,"title":1223,"link":1241,"sourceType":1225},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=50654575","enable-ibkr-mobile-authentication-ib-50654575",{"id":1244,"title":1245,"feedback_context":1246,"short_description":1239,"source":1247,"slug":1249},"93072059","How do I enable IBKR Mobile with IBKR Mobile Authentication for Android?",{"request_context":1206,"type":1218,"id":1244,"faq_id":1244,"timestamp":1219,"cir_id":1209},{"id":1222,"title":1223,"link":1248,"sourceType":1225},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=93072059","enable-ibkr-mobile-ibkr-mobile-93072059",{"request_context":1206,"type":1251,"id":1200,"faq_id":1200,"timestamp":1208,"cir_id":1209},"FAQ_CONTENT","use-voice-callback-receiving-login-1136195712"]