How do I update my date of birth?

Q: How do I update my date of birth?

SEND TICKET TO CLIENT SERVICES Clients cannot update their date of birth after an account is opened. Use the button above and follow the below procedure to update a date of birth: Log in to Client Portal. Click the Help menu (question mark icon in the top right corner) followed by Secure Message Center. Click the Compose button and select New Ticket. Select Application Assistance as the ticket category followed by Document Request , then type " Update Date of Birth " as the subject. Write a brief summary of the issue and attach a copy of a government-issued ID verifying the change. Click Submit. Please Note We only accept .pdf, .jpg, .jpeg and .png file types.

Question

Accepted Answer

SEND TICKET TO CLIENT SERVICES

Clients cannot update their date of birth after an account is opened.

Use the button above and follow the below procedure to update a date of birth:

Log in to Client Portal.
Click the Help menu (question mark icon in the top right corner) followed by Secure Message Center.
Click the Compose button and select New Ticket.
Select Application Assistance as the ticket category followed by Document Request, then type "Update Date of Birth" as the subject.
Write a brief summary of the issue and attach a copy of a government-issued ID verifying the change.
Click Submit.

Please Note

We only accept .pdf, .jpg, .jpeg and .png file types.