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What should I do?","\u003Cp>The error could be due to some inconsistencies in your browser's cache. Please follow the instructions below to clear your browser cache:\u003C\u002Fp>\u003Cp>If you use Firefox:\u003C\u002Fp>\u003Col start=\"1\">\u003Cli>Press CTRL + SHIFT + DELETE on your keyboard (with Firefox as active window)\u003C\u002Fli>\u003Cli>In the \"Time Range to Clear\" field change it to EVERYTHING\u003C\u002Fli>\u003Cli>Click on the arrow close to \"Details\" to expand the details panel. Be sure that Cookies, Cache, Active Logins, and Site Preferences are checked.\u003C\u002Fli>\u003Cli>Click \"Clear Now\"\u003C\u002Fli>\u003Cli>Close the Browser and then reopen it.\u003C\u002Fli>\u003C\u002Fol>\u003Cp>If you use Chrome:\u003C\u002Fp>\u003Col start=\"1\">\u003Cli>While in Chrome, press CTRL+H\u003C\u002Fli>\u003Cli>Click the button for \"Clear all browsing data\"\u003C\u002Fli>\u003Cli>Select ONLY the checkboxes for \"Empty the cache\" and \"Delete cookies and other plug-in data\"\u003C\u002Fli>\u003Cli>Click on the button for \"Clear Browsing data\"\u003C\u002Fli>\u003Cli>Close and reopen Chrome.\u003C\u002Fli>\u003C\u002Fol>\u003Cp>If the above does not help, please try using a different browser such as Safari, Edge, or Internet Explorer.\u003C\u002Fp>\u003Cp>Otherwise, it could be due to a network issue. Please try to log in on your smartphone with a cellular network.\u003C\u002Fp>",[1202,1208,1210],{"id":627,"title":628,"feedback_context":1203},{"request_context":1204,"type":1205,"id":627,"faq_id":627,"timestamp":1206,"cir_id":1207},"faq-browser-public,faq-browser-1:Jibotsrv3-56eb6c60-4e6d-4df2-b0ab-5fac197d4f18","FAQ_NAVIGATION",1794534237940,"74b0004e-ac83-47b7-bd91-e81662d5d6a1",{"id":982,"title":983,"feedback_context":1209},{"request_context":1204,"type":1205,"id":982,"faq_id":982,"timestamp":1206,"cir_id":1207},{"id":1008,"title":1009,"feedback_context":1211},{"request_context":1204,"type":1205,"id":1008,"faq_id":1008,"timestamp":1206,"cir_id":1207},"\u003Cp>The error could be due to some inconsistencies in your browser's cache. Please follow the instructions below to clear your browser cache:\u003C\u002Fp>\u003Cp>If you use Firefox:…\u003C\u002Fp>",[1214,1227,1235,1243],{"id":1215,"title":1216,"feedback_context":1217,"short_description":1220,"source":1221,"slug":1226},"51702919","Why am I unable to complete a request in Client Portal?",{"request_context":1204,"type":1218,"id":1215,"faq_id":1215,"timestamp":1219,"cir_id":1207},"FAQ_SIMILAR",1794534237958,"\u003Cp>Please be sure you \u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Fsso\u002Fresolver?action=ACCT_MGMT_MAIN\">logged into Client Portal from the IBKR webpage\u003C\u002Fa> as opposed to accessing it from TWS. If you are unable to complete a request in Client Portal, first \u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Flib\u002Fcstools\u002Ffaq\u002F#\u002Fcontent\u002F69635804\">clear your cache and cookies on your browser\u003C\u002Fa>…\u003C\u002Fp>",{"id":1222,"title":1223,"link":1224,"sourceType":1225},"faq","IBKR FAQs","https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=51702919","FAQ","am-unable-complete-request-client-51702919",{"id":1228,"title":1229,"feedback_context":1230,"short_description":1231,"source":1232,"slug":1234},"71891932","The ACH verification is not working on my account",{"request_context":1204,"type":1218,"id":1228,"faq_id":1228,"timestamp":1219,"cir_id":1207},"\u003Cp>If you have issues with the ACH verification, (depending on the error message) we suggest that you please attempt the following:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Flib\u002Fcstools\u002Ffaq\u002F#\u002Fcontent\u002F69635804\">Clear your browser cache\u003C\u002Fa>\u003C\u002Fli>\u003Cli>Try a different internet browser…\u003C\u002Fli>\u003C\u002Ful>",{"id":1222,"title":1223,"link":1233,"sourceType":1225},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=71891932","ach-verification-not-working-account-71891932",{"id":1236,"title":1237,"feedback_context":1238,"short_description":1239,"source":1240,"slug":1242},"69635804","How do I clear cache and cookies from my browser?",{"request_context":1204,"type":1218,"id":1236,"faq_id":1236,"timestamp":1219,"cir_id":1207},"\u003Cp>If you are experiencing an issue due to inconsistencies in your browser's cache, follow the instructions below to clear your cache.\u003C\u002Fp>\u003Cp>If you use Microsoft Edge:…\u003C\u002Fp>",{"id":1222,"title":1223,"link":1241,"sourceType":1225},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=69635804","clear-cache-cookies-browser-69635804",{"id":1244,"title":1245,"feedback_context":1246,"short_description":1247,"source":1248,"slug":1250},"49256448","Can I see a comparison of FX trades around the time of my trade?",{"request_context":1204,"type":1218,"id":1244,"faq_id":1244,"timestamp":1219,"cir_id":1207},"\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Fsso\u002Fresolver?action=Support\">SEE TRADES ON IBKR FX BROWSER\u003C\u002Fa>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>IBKR clients can analyze the quality of their forex executions in comparison to forex trades by other IBKR customers through the FX Browser tool in Client Portal. Use the button above or follow the below procedure to access the tool:…\u003C\u002Fp>",{"id":1222,"title":1223,"link":1249,"sourceType":1225},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=49256448","see-comparison-fx-trades-around-49256448",{"request_context":1204,"type":1252,"id":1198,"faq_id":1198,"timestamp":1206,"cir_id":1207},"FAQ_CONTENT","trying-access-client-portal-get-66025454"]