SUBMIT REQUEST TO CLIENT SERVICES
Mutual funds that are held at a Mutual Fund Company that participates in the Position Transfer Funds (PTF) system and are traded with IBKR may be transferred. Clients must submit a ticket in Client Portal to request a Position Transfer Funds (PTF). Create your ticket through the Message Center by clicking the Help followed by Secure Message Center. Select COMPOSE followed by New Ticket. Select Funds & Banking as the ticket category followed by Position Transfers, then type "Transfer Mutual Fund" as the subject.
In the Detailed Description of Problem/Request area please include the following:
- Ticker
- Quantity
- CUSIP
- Contra Firm
- Contra Account Number
- Contra DTC Participant Number
- Fund Description
To determine if a Mutual Fund Company participates in PTF and to obtain their DTC participant number, contact the Mutual Fund Company directly. To determine if a mutual fund is traded with IBKR, please refer to our website.
Additional Information
- Creating a ticket available in our User Guides
- Mutual fund positions held at another broker/dealer can be transferred using one of the supported position transfer methods available in our Client Portal.