To submit a request, please contact Client Services via a support ticket. Requests are considered on a case-by-case basis, subject to review and approval from management. Approval is not guaranteed, and the review process may take up to a week.
What to include in your request:
- Your portfolio composition (i.e. the list of ASX assets you wish to transfer)
- The total outstanding margin loan amount
- The market value of each asset and the quantity currently held against the loan
- The name of your current broker/lender, and the contact details for their settlements team.
- Any other relevant details regarding the loan arrangement
Our team will assess your request and advise on next steps. If approval is granted, the transfer processing may take a week or longer to process. This is in addition to the time required for the approval process.
Alternative Options:
If you would prefer not to wait for a review, or if your request is not approved, you may consider the following alternatives:
- Option A – Settle the loan first: Pay off or close your existing margin loan with your current broker, then transfer the now-unencumbered shares to IBKR via FOP transfer.
- Option B – Separate settlement: Contact your current broker to confirm whether they are able to release your positions and allow you to settle the outstanding loan balance separately via a cash payment, rather than requiring the loan to be closed before the transfer.
Important Note
- Your IBKR account will need to be fully opened, and configured as a margin account prior to making this request. See here: https://confluence.core.svc.ibkr.com/x/IbIEAw