Why is there a $20 deposit for my security device?

We are committed to protecting your account and your account assets from fraudulent practices. The Secure Login System provides an extra layer of security to your account. For security purposes, all replacement security device requests must be addressed via telephone and only after the identity of the named account holder or authorized user has been verbally verified. For assistance in accessing your account immediately and obtaining a replacement security device, please contact Client Services via telephone to restore login access…

Upon login to your Client Portal or one of our trading platforms you will be presented with a drop down menu where you can select the security device to be used for 2-Factor authentication. Your selection will then be set as default for the next login operation, but you will always be able to modify it by acting on the same drop-down menu…

For security reasons, we do not allow our clients to obtain and use copies or duplicates of their security devices.

In case you have misplaced or lost your DSC+ device, please follow the instructions in the IBKR Knowledge Base…

Exposure Fee Monitoring via the TWS Account window is only available for accounts that have been charged an exposure fee in the last 30 days. In addition, the Estimated Next Exposure Fee is a projection based upon readily available information. As the fee calculation is based upon information (e.g., prices and implied volatility factors) available only after the close, the actual fee may differ from that of the projection…