What steps does IBKR take to ensure that vulnerable customers are treated fairly and receive appropriate support?

IBKR is dedicated to treating all customers, including vulnerable individuals, with fairness, respect, and empathy. We have robust policies and procedures in place to identify and support vulnerable customers effectively in line with the FCA Consumer Duty and our legal and regulatory obligations.

Additional Information

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Why was my position transfer rejected?
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How frequently should I update IBKR about my changes in my vulnerability status?