What should I do if my KRA Status is On Hold or Rejected?

Interactive Brokers India Pvt. Ltd. (IBKR India or IBIN) clients can view their KYC Registration Agency (KRA) status in Client Portal by selecting User menu (head and shoulders icon in the top right corner) followed by Settings then under Account Settings select Profile.  From the Profile page click the pencil icon next to your name to view the Indian KYC Details. 

• If your KRA status shows as On Hold/Rejected, please follow the steps below to validate your KYC status:

Step 1: Depending on where your KYC is registered, click on the respective link below: 

• • CAMS - https://www.camskra.com/
  • CDSL - https://validate.cvlindia.com/CVLKRAVerification_V1/
  • KARVY - https://www.karvykra.com/KYC_Validation/Default.aspx
  • NDML - https://kra.ndml.in/kra/ckyc/#/initiate
  • NSE - https://www.nsekra.com/

Step 2: Enter your PAN number and Captcha.

Step 3: Enter the One Time Password ("OTP") received on mobile number / email address.

Should you be unable to access your registered mobile number or email address, or face any difficulty, please raise a ticket via the Secure Message Center or call Interactive Brokers Helpdesk on 022-61289888 for assistance.

• If your KRA status shows as TBC, please raise a ticket via the Secure Message Center or call Interactive Brokers Help desk on 022-61289888 for assistance.