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reasons:\u003C\u002Fp>\u003Cul>\u003Cli>You are requesting a large amount of historical data or you are querying data on multiple charts simultaneously. In this case the system may take longer to populate the charts. You can try to increase the bar size, reduce the time period or reduce the overall number of open charts in order to respect the \u003Ca href=\"http:\u002F\u002Finteractivebrokers.github.io\u002Ftws-api\u002Fhistorical_limitations.html\">pacing limitations defined on our Users' Guide\u003C\u002Fa>.\u003C\u002Fli>\u003Cli>You might experience a connectivity issue towards one or more market data server. Click on the \"DATA\" icon present on right side of the TWS toolbar. This will bring up a panel with the status of your market data connections. Should you see one or more connections having a red Status (Disconnected), please \u003Ca href=\"https:\u002F\u002Fibkr.info\u002Farticle\u002F2816\">perform the steps explained in our Knowledge Base\u003C\u002Fa>.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>In any other case, \u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Fen\u002Fsupport\u002Fcustomer-service.php?p=chat\">please contact IBKR Client Services\u003C\u002Fa> for further troubleshooting.\u003C\u002Fp>",[1204,1210,1212,1214,1216],{"id":627,"title":628,"feedback_context":1205},{"request_context":1206,"type":1207,"id":627,"faq_id":627,"timestamp":1208,"cir_id":1209},"faq-browser-public,faq-browser-1:JFaqHTTP5-96fd1a08-c690-4444-ba09-a5595a20f1cc","FAQ_NAVIGATION",1794534480124,"6de42220-b663-477f-b1e8-8e64a48b2564",{"id":982,"title":983,"feedback_context":1211},{"request_context":1206,"type":1207,"id":982,"faq_id":982,"timestamp":1208,"cir_id":1209},{"id":1091,"title":1092,"feedback_context":1213},{"request_context":1206,"type":1207,"id":1091,"faq_id":1091,"timestamp":1208,"cir_id":1209},{"id":1099,"title":1100,"feedback_context":1215},{"request_context":1206,"type":1207,"id":1099,"faq_id":1099,"timestamp":1208,"cir_id":1209},{"id":1107,"title":1108,"feedback_context":1217},{"request_context":1206,"type":1207,"id":1107,"faq_id":1107,"timestamp":1208,"cir_id":1209},"\u003Cp>The message \"Attempting to retrieve data\" may appear on the top part of TWS charts when the system is not able to immediately retrieve all of the chart data due to one of the following reasons:\u003C\u002Fp>\u003Cul>\u003Cli>You are requesting a large amount of historical data or you are querying data on multiple charts simultaneously. In this case the system may take longer to populate the charts. You can try to increase the bar size, reduce the time period or reduce the overall number of open charts in order to respect the…\u003C\u002Fli>\u003C\u002Ful>",[1220,1233,1241,1249],{"id":1221,"title":1222,"feedback_context":1223,"short_description":1226,"source":1227,"slug":1232},"28236420","How do I obtain historical data via API?",{"request_context":1206,"type":1224,"id":1221,"faq_id":1221,"timestamp":1225,"cir_id":1209},"FAQ_SIMILAR",1794534480152,"\u003Cp>Historical market data is available via a number of methods through our API offerings. The TWS API allows one to request historical bar data, historical tick data and histogram data, while the Web API allows one to request historical bar data.\u003C\u002Fp>\u003Cp>For detailed documentation of this functionality and the associated limitations, please see:…\u003C\u002Fp>",{"id":1228,"title":1229,"link":1230,"sourceType":1231},"faq","IBKR FAQs","https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=28236420","FAQ","obtain-historical-data-via-api-28236420",{"id":1234,"title":1235,"feedback_context":1236,"short_description":1237,"source":1238,"slug":1240},"93071852","I get \"incorrect passcode\" when I try to use my Digital Security Card+",{"request_context":1206,"type":1224,"id":1234,"faq_id":1234,"timestamp":1225,"cir_id":1209},"\u003Cp>The error message \"incorrect passcode\" is shown every time the response code generated by the Digital Security Card+ is not accepted by the system. This could be due to one of the following:\u003C\u002Fp>\u003Cul>\u003Cli>The challenge number entered in the Digital Security Card+ is not correct…\u003C\u002Fli>\u003C\u002Ful>",{"id":1228,"title":1229,"link":1239,"sourceType":1231},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=93071852","get-incorrect-passcode-try-use-93071852",{"id":1242,"title":1243,"feedback_context":1244,"short_description":1245,"source":1246,"slug":1248},"29091333","Is the TWS API compatible with delayed data?",{"request_context":1206,"type":1224,"id":1242,"faq_id":1242,"timestamp":1225,"cir_id":1209},"\u003Cp>Delayed market data (streaming and historical bars) can be retrieved using the TWS API, if the data is available. In the case of streaming data, it will be necessary to explicitly switch to the delayed or delayed-frozen market data types prior to calling the EClient.reqMktData() function…\u003C\u002Fp>",{"id":1228,"title":1229,"link":1247,"sourceType":1231},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=29091333","tws-api-compatible-delayed-data-29091333",{"id":1250,"title":1251,"feedback_context":1252,"short_description":1253,"source":1254,"slug":1256},"69643741","How can I add multiple financial instruments to a chart in TWS?",{"request_context":1206,"type":1224,"id":1250,"faq_id":1250,"timestamp":1225,"cir_id":1209},"\u003Cp>To add one or more assets to a TWS chart, select one or multiple data lines in a quote monitor or watchlist by holding the Shift key down and clicking the various financial instruments you wish to add. Right-click on one of the highlighted data lines and select Charts followed by New Chart. 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