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Charts",{"request_context":23,"type":24,"id":1189,"faq_id":1189,"timestamp":690,"cir_id":26},{"request_context":23,"type":24,"id":1091,"faq_id":1091,"timestamp":990,"cir_id":26},{"request_context":23,"type":24,"id":983,"faq_id":983,"timestamp":990,"cir_id":26},{"request_context":23,"type":294,"id":627,"faq_id":627,"timestamp":307,"cir_id":26},"https:\u002F\u002Fwww.interactivebrokers.com\u002Fibot",{"@type":1197,"server_version":5,"session_id":1198,"id":1199,"question":1200,"answer":1201,"navigation":1202,"short_description":1213,"similars":1214,"feedback_context":1252,"slug":1254},"FAQ_BROWSER_CONTENT","84e2bfe4-0b1b-4983-bdb9-1db0a78bcc36","685258878","How do I resolve the \"account mifid2 short code is missing\" error and update my MiFID II information?","\u003Cp>The \"account mifid2 short code is missing\" error occurs when trying to trade products in the European Economic Area (EEA) without having the required MiFID II (Markets in Financial Instruments Directive II) information set up in your account. This error is related to regulatory reporting obligations for EEA-traded products, which require a unique identifier for the individual or algorithm responsible for making investment decisions.\u003C\u002Fp>\u003Cp>To resolve this error and update your MiFID II information, follow these steps:\u003C\u002Fp>\u003Cul>\u003Cli>Log in to \u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Fsso\u002Fresolver?action=ACCT_MGMT_MAIN\">Client Portal\u003C\u002Fa>\u003C\u002Fstrong> at the IBKR website.\u003C\u002Fli>\u003Cli>Click the \u003Cstrong>User menu\u003C\u002Fstrong> (head and shoulders icon in the top right corner) followed by \u003Cstrong>Settings\u003C\u002Fstrong>.\u003C\u002Fli>\u003Cli>Under \u003Cstrong>Account Settings\u003C\u002Fstrong>, click on \u003Cstrong>your Profile\u003C\u002Fstrong> in the \u003Cstrong>Account Profile\u003C\u002Fstrong> section.\u003C\u002Fli>\u003Cli>Navigate through the profile information screens until you reach the \u003Cstrong>MiFIR\u003C\u002Fstrong> section.\u003C\u002Fli>\u003Cli>Provide the required information, using an ID based on your Primary Citizenship (not your country of residency).\u003C\u002Fli>\u003Cli>Modify the required information, clicking \u003Cstrong>CONTINUE\u003C\u002Fstrong> to advance through the screens.\u003C\u002Fli>\u003Cli>If you do not use the Secure Login System for two-factor authentication, you'll receive an email with a confirmation number. Enter this number when prompted.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>   - If you haven't received a confirmation number, click \"Request Confirmation Number\" to have a new one sent to your email address.\u003C\u002Fp>\u003Cul>\u003Cli>Click \u003Cstrong>OK\u003C\u002Fstrong> to complete the process and save your changes.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>Additional steps that may be necessary:\u003C\u002Fp>\u003Col start=\"1\">\u003Cli>Click on the \u003Cstrong>Bell\u003C\u002Fstrong> icon in the top right corner of Client Portal.\u003C\u002Fli>\u003Cli>Go to \"\u003Cstrong>Pending items\u003C\u002Fstrong>\" and complete any outstanding tasks, such as the Au10tix Identity Verification.\u003C\u002Fli>\u003Cli>Ensure your National ID and Tax ID are up to date in your account.\u003C\u002Fli>\u003C\u002Fol>\u003Cp>After completing these steps, the system should generate your MiFID II Short Code within 24 hours. This code is necessary for reporting obligations related to products traded in the European Economic Area. Once the short code is assigned and your information is fully processed, you should be able to place trades for products that fall under MiFID II regulations without encountering the error.\u003C\u002Fp>\u003Cp>If the error persists after 24 hours:\u003C\u002Fp>\u003Cul>\u003Cli>Review your account settings to ensure all required information has been provided accurately.\u003C\u002Fli>\u003Cli>Check for any additional notifications in your Client Portal.\u003C\u002Fli>\u003Cli>If issues continue, \u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Fen\u002Findex.php?f=47047#support-services\">contact IBKR customer support\u003C\u002Fa> for assistance, as some cases may require manual intervention.\u003C\u002Fli>\u003C\u002Ful>",[1203,1209,1211],{"id":12,"title":13,"feedback_context":1204},{"request_context":1205,"type":1206,"id":12,"faq_id":12,"timestamp":1207,"cir_id":1208},"faq-browser-public,faq-browser-1:Jibotsrv3-38da9810-82c4-4a81-b3ef-b6c12a64420f","FAQ_NAVIGATION",1794534361006,"8047903e-bfa0-4043-a6f9-df22ffe51c0c",{"id":208,"title":209,"feedback_context":1210},{"request_context":1205,"type":1206,"id":208,"faq_id":208,"timestamp":1207,"cir_id":1208},{"id":212,"title":213,"feedback_context":1212},{"request_context":1205,"type":1206,"id":212,"faq_id":212,"timestamp":1207,"cir_id":1208},"\u003Cp>The \"account mifid2 short code is missing\" error occurs when trying to trade products in the European Economic Area (EEA) without having the required MiFID II (Markets in Financial Instruments Directive II) information set up in your account. This error is related to regulatory reporting obligations for EEA-traded products, which require a unique identifier for the individual or algorithm responsible for making investment decisions…\u003C\u002Fp>",[1215,1228,1236,1244],{"id":1216,"title":1217,"feedback_context":1218,"short_description":1221,"source":1222,"slug":1227},"1136190387","Interactive Brokers Ireland Limited - MiFID Categorisation",{"request_context":1205,"type":1219,"id":1216,"faq_id":1216,"timestamp":1220,"cir_id":1208},"FAQ_SIMILAR",1794534361031,"\u003Ch2>Client Categorisation FAQs\u003C\u002Fh2>\n\u003Ch2>Overview\u003C\u002Fh2>\u003Cp>###…\u003C\u002Fp>",{"id":1223,"title":1224,"link":1225,"sourceType":1226},"faq","IBKR FAQs","https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=1136190387","FAQ","interactive-brokers-ireland-limited-mifid-1136190387",{"id":1229,"title":1230,"feedback_context":1231,"short_description":1232,"source":1233,"slug":1235},"1112373111","Interactive Brokers (U.K.) limited - MiFID categorisation",{"request_context":1205,"type":1219,"id":1229,"faq_id":1229,"timestamp":1220,"cir_id":1208},"\u003Cp>The European Union legislative act known as the Markets in Financial Instruments Directive, or MiFID, as amended by MiFID II, requires Interactive Brokers (U.K.) Limited (IBUK) to classify each Client according to their knowledge, experience and expertise: \"Retail\", \"Professional\" or \"Eligible Counterparty\"…\u003C\u002Fp>",{"id":1223,"title":1224,"link":1234,"sourceType":1226},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=1112373111","interactive-brokers-u-k-limited-1112373111",{"id":1237,"title":1238,"feedback_context":1239,"short_description":1240,"source":1241,"slug":1243},"730706561","What is the \"This product requires a KID in English or in a language approved for your country\" error message, and how can I resolve it?",{"request_context":1205,"type":1219,"id":1237,"faq_id":1237,"timestamp":1220,"cir_id":1208},"\u003Cp>The error message \"This product does not have a KID in English or in a language approved for your country\" typically appears when attempting to trade certain Exchange-Traded Funds (ETFs) and other instruments that are subject to the Packaged Retail and Insurance-based Investment Product (PRIIP) regulation. It applies to retail investors in the European Economic Area (EEA) and the United Kingdom (UK). We are required to make KIDs available to clients via our platforms. Clients however are not required to access or acknowledge them prior to trading; you may elect to view the KID for a particular product but are not required to do so. The message indicates that a Key Information Document (KID) is required for the product you want to trade, but a KID is not available, or not available in an approved language. We are required to prevent trading a product if a KID is not available…\u003C\u002Fp>",{"id":1223,"title":1224,"link":1242,"sourceType":1226},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=730706561","product-requires-kid-english-language-730706561",{"id":1245,"title":1246,"feedback_context":1247,"short_description":1248,"source":1249,"slug":1251},"34495045","What does the message \"MIFIR 2 account does not have short code assigned\" mean?",{"request_context":1205,"type":1219,"id":1245,"faq_id":1245,"timestamp":1220,"cir_id":1208},"\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwww.interactivebrokers.com\u002Fsso\u002Fresolver?action=ACCOUNT_SETTINGS\">COMPLETE MiFIR REPORTING INFORMATION\u003C\u002Fa>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>MiFiR II refers to reporting obligations for products traded in countries in the European Economic Area (EEA). Under the MiFiR regulatory rules, investment firms are required to include a unique identifier which is assigned to the individual or algorithm that is responsible for making investment decisions related to products which trade in the EEA. As such, the rejection message is due to client's entering orders for products in which the code or identifier is not yet assigned…\u003C\u002Fp>",{"id":1223,"title":1224,"link":1250,"sourceType":1226},"https:\u002F\u002Fprod.ibkr-web.com\u002Fibconfluence\u002Fpages\u002Fviewpage.action?pageId=34495045","message-mifir-2-account-not-34495045",{"request_context":1205,"type":1253,"id":1199,"faq_id":1199,"timestamp":1207,"cir_id":1208},"FAQ_CONTENT","resolve-account-mifid2-short-code-685258878"]