How do I request a trade bust?

REQUEST TRADE BUST

Use the button above or follow one of the procedure below to request a trade bust:

1. Log into Client Portal
2. Click on the Envelope icon on the onebar
3. Then under Compose select Trade Cancellation Request
4. Enter the details of the trade, click Get Trades, select the relevant execution and click Submit
5. Once the Trade Cancellation Request form has been submitted, your request will be sent to the appropriate exchange on a best efforts basis

or

1. Log into Client Portal
2. Click the Get Help menu (question mark icon in the top right corner)
3. Under Customer Service Tool select Trade Cancellation Request
4. Enter the details of the trade, click Get Trades, select the relevant execution and click Submit
5. Once the Trade Cancellation Request form has been submitted, your request will be sent to the appropriate exchange on a best efforts basis

Please Note

• This is a time sensitive process and most exchanges have short time periods during which they will accept a request for cancellation.
• Find more information on IBKR's Bust Policy and Procedures on the IBKR website.

Additional Information

• Canceling a trade in the Client Portal Users' Guide.