How can I recover my passkey after resetting my phone?

Passkey Recovery Options

If you used cloud-synced passkeys:

  • iCloud Keychain: Sign back in to iCloud on your device. Your passkeys should restore automatically.
  • Google Password Manager or Samsung Pass: Sign back in to your Google/Samsung Account. Your passkeys should restore automatically.
  • 1Password/Bitwarden/NordPass/Proton Pass: Reinstall the app and sign in. Your passkeys should restore from your vault.

If your passkey was stored locally (not synced):

  1. The passkey cannot be recovered
  2. Log in to IBKR using an alternative 2FA method (Mobile Authenticator, SMS, etc.)
  3. Go to Passkey Management and remove the lost passkey
  4. Register a new passkey on your device following the activation instructions

If you cannot log in because this was your only 2FA method:

  • Contact our Client Services by phone for account recovery assistance
  • Be prepared to verify your identity through alternative means
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重設手機後，我該如何復原我的密鑰？